Pleso Therapy AI connector: privacy notice

Last updated 12 November 2026. This notice adds to the Pleso Privacy Policy and applies only to the Pleso Therapy connector for AI assistants (the "Connector").

Who we are

The Connector is operated by Pleso Therapy sp. z o.o., ul. 12 Lutego 25/7, 82-300 Elbląg, Poland (KRS 0000980227), the data controller. Our Data Protection Officer can be reached at iod@pleso.me.

What the Connector receives

When your AI assistant uses the Connector, it sends only the search filters needed to answer you. These are:

the therapy language or region
up to five short concern keywords (for example "anxiety" or "burnout")
optional preferences: individual or couple therapy, therapist gender or age range, language, therapy method or client group
when you open a profile, the therapist's ID

The Connector is designed so that assistants do not send your name, contact details, conversation history or personal stories. Please don't include them in requests.

How we use it

Only to search and rank therapists in Pleso's public directory and return the results to your assistant.
We do not store search filters. We do not create accounts, set cookies, build profiles, or use the data for advertising or AI training. We do not sell or share it.
Our server logs record only the time, the endpoint, the response status and the response time. They do not record search filters.
Our hosting provider (Google Cloud, EU region europe-west4) automatically keeps standard request logs. These include IP address, user agent and timestamp, and are kept for up to 30 days for security and reliability.

Your AI assistant

Your conversation is processed by your AI provider (such as Anthropic, OpenAI, Google or Perplexity) under its own privacy policy. Pleso does not receive your conversation, only the search filters described above.

Booking on pleso.me

Therapist links open pleso.me. They include the tags utm_source=ai_assistant&utm_medium=mcp so we can count visits that come from AI assistants. The tags contain no personal data. If you sign up or book, the Pleso Privacy Policy and Terms apply.

Health and safety

The Connector does not diagnose and is not medical advice. It is not an emergency service. If you are in danger, contact your local emergency number or a crisis line.

Age

Pleso's services are for adults aged 18 and over. Minors can use them only through the parent or guardian process described in the Terms.

Your rights

Because the Connector stores no personal data, there is normally nothing to access or delete. For questions or to exercise your rights under the GDPR or UK GDPR, contact iod@pleso.me. You can also complain to your data protection authority. In Poland that is the President of the Personal Data Protection Office (PUODO).